Contacts

Suggestions for Effective Communication

• Email is Preferred: For the most efficient and accurate communication, we highly recommend clients use email. This ensures the fastest and highest quality service. Please email us detailing your inquiry or fill out the contact form at the bottom of this webpage. Note that sending an email or submitting the form does not incur any charges. However, failing to do so may delay the processing of your case. We aim to respond within 12 hours. If you do not receive a reply within that time frame, please check your spam/junk mail folder.

• If you are in the United States, Canada, or Mexico, in case of emergency, you may call 301-969-8999 or contact us by SMS text message. If no one answers, please leave a voicemail or send a text message. You must include your email address in your message.

• If you are located outside the United States, Canada, or Mexico, you may reach us through WeChat. (Please note: We only handle matters within the United States.). Important: When sending a friend request via WeChat, you must state the reason for contacting us—otherwise, your request may be treated as spam and ignored.

• Emergency Phone/WeChat Availability: I am available for emergency responses via phone or WeChat from 8:00 AM to 9:00 PM EST, 7 days a week.

• Professional Consultation for Paid or Contracted Clients: For professional phone consultations, I am available from 9:00 AM to 8:00 PM EST, 7 days a week.

Important Notes:

• For non-urgent cases, we strongly prefer initial contact via email. Discussing case details over phone or WeChat without a prior email background is highly inefficient for both parties.

• Please note that we are unable to respond to inquiries made via QQ.